Acord Property Loss Notice
Acord General Liability Loss Notice
CLAIMS PROCEDURES
IBGA Companies handle claims in three different ways. Please check below for the proper method to report a loss for the Company and Product in question.
* * * INCORRECT REPORTING DELAYS CLAIM PROCESSING FOR YOUR CLIENT * * *
I. LOSS HANDLED ENTIRELY BY IBGA
Lloyd’s of London Procedures: (Policy Prefixes MHL, MHN, MHA, LNW)
- Complete a notice of loss and keep a copy for your file.
- Fax to 352-638-9497 OR Email (do not do both) the loss notice with a copy of the “dec” page to IBGA to claims@ibgreen.com.
Great Lakes Procedures: (Policy Prefix MHG)
- Complete a notice of loss and keep a copy for your file.
- Fax to 352-638-9497 OR Email (do not do both) the loss notice with a copy of the “dec” page to IBGA to claims@ibgreen.com.
EMAIL LOSS NOTICES TO CLAIMS@IBGREEN.COM
Phone: 352-638-9400 / Claims Fax: 352-638-9497
II. LOSS REPORTED TO IBGA – HANDLED BY COMPANY
American Reliable Procedures Florida: (Policy Prefix IGH)
- Complete a notice of loss and keep a copy for your file.
- Fax OR Email (do not do both) the loss notice with a copy of the “dec” page to IBGA.
- After verifying coverage IBGA will forward the notice to the company who will then handle the claim.
- If your insured does not hear from an adjuster within 48 hours, please call the status line for assistance at 800-245-1505.
EMAIL LOSS NOTICES TO CLAIMS@IBGREEN.COM
Claims Fax: 352-638-9497
III. LOSS HANDLED ENTIRELY BY COMPANY
The insured may contact the company by phone or you may forward a loss notice and “dec” page to the company using either the fax or email options provided. (Keep a copy for your file).
***DO NOT SEND ANY NOTICE TO IBGA***
ACE
Phone: 800-433-0385 (During Business Hours 9am-5pm)
Phone: 800-523-9254 (After Business Hours)
Email: aceclaimsfirstnotice@acegroup.com
Aegis Security Insurance Company (Policy Prefix PMH)
Phone: 800-233-2160 / Fax: 717-657-0340
Email: claimsq@aegisfirst.com
Also, claims can be reported via Aegis’ website via this link: aegisfirst.net. Go to the Policy Holders tab, click on the “File A Claim” and supply the requested information.
American Southern Ins. Co. – General Liability & Dwelling (Policy Prefix GLA)
P.O. Box 723030 Atlanta, GA 31139
Phone: 800-241-1172 / Fax: 404-266-8327
American Safety Ins. Co. – General Liability (Policy Prefix GL)
P.O. Box 723030 Atlanta, GA 31139
Phone: 800-241-1172 / Fax : 404-266-8327
AmTrust
Phone: 866-272-9267
Argenia Flood Program (Policy Prefix FLD)
Fax: 501-227-8105
Email: claims@argenia.com
Ascendant Commercial Insurance, Inc.
Phone: 877-834-4991 / Fax: 305-403-4050
Email: aoreportaclaim@ascendantclaims.com
Atlantic Casualty Insurance Company (Policy Prefixes L, M)
P.O. Box 8010 Goldsboro, NC 27533
Phone: 877-222-5522
Email: newclaims@atlanticcasualty.net
Granada Insurance Company
Phone: 800-392-9966 / Fax: 305-662-3914
Normandy
Phone: 877-404-6442
Penn-America Insurance Company (Policy Prefix PAV)
Phone: 800-788-4780
Email: claims@global-indemnity.com
United Specialty Insurance Company (Policy Prefix DCG)
DUAL COMMERCIAL LLC
Phone: 973-631-7575 / Fax: 239-263-1808
Email: aparraga@dualcommercial.com
USLI (Various Policy Prefixes)
Phone: 888-875-5231
Email: newlosses@usli.com
The insured may report a claim online at USLI.COM and select the “REPORT A CLAIM” option.