Claims – Tropical Storm / Hurricane procedures

Forms to Download:
Acord Property Loss Notice
Acord General Liability Loss Notice
Johns Eastern Property Loss Notice

TROPICAL STORM / HURRICANE CLAIMS PROCEDURES

Lloyd’s of London Procedures: (Policy Prefixes MHL, MHN, and MHA)

1. Click Here to File a Claim online
or
2. Call in your claim to Johns Eastern Company, Inc. by calling (877) 871-7344.

Lloyd’s of London Procedures: (Policy Prefixes VP, DWL, LH4, and LNW)

1. Click Here to File a Claim online
Or
2. Call in your claim to Ibgreen at (352) 638-9400.
Or
3. Fax completed Property Loss notice to (352) 638-9497.

Great Lakes UK (Policy Prefix MHG)

1. Click Here to File a Claim online
or
2. Call in your claim to Johns Eastern Company, Inc. by calling (877) 871-7344.

Chubb European (Policy Prefix CMH)

1. Click Here to File a Claim online
or
2. Call in your claim to Johns Eastern Company, Inc. by calling (877) 871-7344.

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JOHNS EASTERN CLAIM ADJUSTER TPA  (Hurricane Claims for MHL, MHN, MHA, CMH, MHG policy numbers)

If your claim was previously reported and you wish to check on the status, for the fastest response, you can reach their Hurricane Call Center at 877-871-7344, or via email at JEstatus@johnseastern.com . Due to the unprecedented storm damage to SWFL, their call and claim volume has increased. Johns Eastern is returning calls as quickly as possible. Prior to contact from the adjuster, you may conduct temporary repairs in order to prevent further damage to the property, such as fallen tree removal, dry-out, and tarping of roofs. Johns Eastern asks that photographs are taken prior to the removal and/or disposal of any building materials or contents. Save all photos and receipts for any costs of temporary repairs to provide to the adjuster during the inspection. You may also contact the Federal Emergency Management Agency or FEMA (1-800-733-2767 or disasterassistance.gov) to see what resources may be available to you. Additionally, the Small Business Administration, or SBA (disasterloan.sba.gov) might be able to assist in recovering from uncovered losses. For immediate food and shelter needs, contact the American Red Cross (1-800-733-2767 or redcross.org).

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Aegis Security Insurance Company (Policy Prefix PMH)

1. Complete a Acord Property Loss Notice (link above) and keep a copy for your file and email to claimsq@aegisfirst.com or fax to Claims Fax: 717-657-0340.
2. If your insured does not hear from an adjuster within 48 hours, please call the status line for assistance at 800-233-2160.
3. Also, claims can be reported via Aegis’s website via this link: aegisfirst.net. Go to the Policy Holders tab, click on the “File A Claim” and supply the requested information.

United National (Policy Prefix I)
Phone: 800-535-1333

Argenia Flood Program (Policy Prefix FLD)
1. Complete a Acord Property Loss Notice (link above) and keep a copy for your file and email to claims@argenia.com or fax to Claims Fax: 501-227-8105.
Hurricane Ian Claims Email:IANclaims@crcgroup.com

American Reliable Procedures: (Policy Prefix IGH and I)

1. Complete a Acord Property Loss Notice (link above) and keep a copy for your file and email to claims.department@americanreliable.com. 
Or Report a Claim Online by visiting: https://www.global-indemnity.com/gbli/claims
2. If your insured does not hear from an adjuster within 48 hours, please call the status line for assistance at 800-245-1505. This is a 24 Hour Claims Line.

Don’t see your carrier here? Check our normal Claims page for more information.

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