Insured FAQ

  • How do I get a quote?

 

  • Who is my agent?

    • Agent information will be located on your policy declarations page.

 

  • Where do I send payment?

 

  • How do I cancel my policy?

    • An insured signed statement requesting cancellation is required. You may write up a statement, sign and date the request and include your policy number. Please email insured signed request to cancellations@ibgreen.com. If you are requesting to back date a cancellation, proof of replaced coverage or proof of sale is also required. Please contact your agent if you require assistance. Agent information will be located on your policy declarations page.

 

  • Why is my policy canceling?

    • If your policy is cancelling you would have received a notification letter either your Premium Finance Company or from Irvin B. Green & Associates. If you received notification from the finance company please contact the Finance Company directly. In the packet from Irvin B. Green, at the top of page 2 will provide the effective date of the cancellation. The bottom of page 2 in the IMPORTANT NOTICES section will provide the detailed reason for the policy cancellation. Please contact your agent if you have further questions. Agent information will be located on your policy declarations page.

 

  • Where is my refund?

    • Please call 352-638-9400 and ask for the Accounting Department for exact details and turnaround time for your policy.

 

  • How do I make a policy change?

    • Please contact your agent to request policy changes. Agent information will be located on your policy declarations page.

 

 

 

  • What is your mailing address?

    • PO Box 492000, Leesburg, FL 34748

 

  • What is your overnight address?

    • 26600 Ace Avenue, Leesburg, FL 34748

 

  • How can I get a copy of my policy?

    • Please contact your agent to request a copy of your policy or you may call 352-638-9400 and a copy may be mailed to you.

 

  • How do I request a certificate of insurance?

    • Please contact your agent to request a Certificate of Insurance. Agent information will be located on your policy declarations page.

Attention Agents: Please note, E-Delivery of Policy Documents has been turned for all agencies. This means agency copies of policy documents should arrive electronically in most cases.

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